Resolved
Delayed card withdrawal processing
From 10:20 to 12:45 UTC some withdrawal requests were processed with a delay due to degradation on the payment provider's side. All requests have been executed and funds credited.
Service Status
The state of every subsystem in real time. The “Quotes” row reflects your actual WebSocket connection.
All systems operational
Website & registration
Marketing site, application forms
Operational
90-day uptime: 99.99%
Trading API
Order execution, trading operations
Operational
90-day uptime: 99.97%
Quotes (WebSocket)
Real-time price stream — the status of your connection
Operational
90-day uptime: 99.98%
Client area
Authentication, profile, documents
Operational
90-day uptime: 99.95%
Payment gateway
Deposits and withdrawals
Operational
90-day uptime: 99.92%
Incident history
Completed
Scheduled trading API maintenance
On the night of June 29–30 (01:00–02:30 UTC, markets closed) the execution infrastructure was upgraded. Downtime was 12 minutes within the announced window.